Privacy Policy

Effective Date: 2025
Business Name: Nozzle

1. Introduction

Nozzle ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW).
This Privacy Policy outlines how we collect, use, store, and protect your personal information.

2. What Information We Collect

We may collect the following types of information:

  • Your name

  • Your email address

  • Your phone number

  • Your address (for service purposes)

  • Payment details (for billing purposes)

  • Any other information you provide to us during our communication

We only collect personal information that is reasonably necessary for our business activities.

3. How We Collect Information

We collect information when you:
  • Contact us via our website, email, or phone

  • Book a service

  • Request a quote

  • Complete a form on our website

  • Engage with us on social media

4. How We Use Your Information

We use your information to:

  • Provide and deliver our services

  • Issue quotes and invoices

  • Communicate with you about your booking or enquiries

  • Send occasional updates, offers, or service reminders (you can opt out at any time)

  • Comply with our legal obligations

We do not sell, rent, or trade your personal information to third parties.

5. How We Store and Protect Information

Your information is stored securely, and we take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure.
We store data electronically using secure systems, and access is limited to authorised personnel only.

6. Disclosure to Third Parties

We may share your information with:

  • Service providers and subcontractors who assist us in delivering our services (only where necessary)

  • Government agencies or regulators where required by law

Where we disclose information to third parties, we require that they comply with the same privacy standards.

7. Accessing and Updating Your Information

You have the right to access and request correction of the personal information we hold about you.
If you wish to do so, please contact us at the details below. We will respond within a reasonable timeframe.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and collect anonymous information about website traffic.
You can adjust your browser settings to refuse cookies if you prefer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the new effective date. Continued use of our services indicates your acceptance of the updated Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us:

Business Name: Nozzle
Phone: 0492 141 973
Website: nozzlepw.com